Connected Construction Platform
The hard work made simple

HardHat connects the entire construction process on one platform powered by Salesforce.

Site and Operations Management

HardHat improves day-to-day operations by centralizing processes, communication and operational intelligence from various applications on one platform. This allows your teams to manage different tasks and activities on a real-time collaboration platform, ensuring efficiency and delivering the end metrics required in live production environments.

You can also use reporting analytics to better understand current and past operations, and develop benchmarks and KPIs to measure operational effectiveness.

10% - 45% improvement in productivity from mobility
40% - 60%increase field teams’ collaboration
40% - 50%cost reduction in user training

Data based on survey conducted by MarketTools Inc. Survey sample is 6,200 business executives, project sponsors and system administrators.

Improve Construction Management with HardHat

Plan and schedule workforce/labour activities

Streamline workforce management and utilization by assigning tasks and activities for individuals and teams.

Manage and track site based activities from the HardHat Mobile App

Gain greater visibility of critical tasks and activities from site to the head office.

Automate operational processes

Embed common workflow and processes to allow for easy automation and standardization of common, low value tasks.

Asset tracking

Maintain accurate records of asset locations, criticality and utilization to reduce operational limitations.

Asset planning and scheduling

Prepare a schedule to focus on servicing key assets with high operational dependency, and create greater visibility for potential downtime issues.

Asset inspection and maintenance

Provide maintenance staff with the tools to improve service outcomes and reduce production downtime.

Capture site activities

Reduce administration and rework by capturing real-time activities and shifts, as well as minimize project and information cycle times to allow for better decision making.

Manage "on-the-go meetings"

Schedule meetings to enhance communications and reduce downtime while improving visibility of key meetings across all sites and projects.

Assign tasks and activities

Improve productivity and deliverables with flexible work allocation, and adapt to changing needs and priorities across multiple projects.

Share project information and performance

Instantly and transparently share operational information across the organization to help measure overall shift, site, business unit and organizational performance.

Collaborate in real-time on operational activities

Build a supportive environment where teamwork and collaboration can be implemented seamlessly.

Create collaboration groups

Provide visibility on safety, production information, tasks and activities across internal and external partners.

Tailor-made for every team member

Corporate User

Employees such as Operations Managers who formulate strategy, improve performance, procure material and resources, and enforce safety measures.

Site Manager

Employees who work on-site to manage staff, implement safety protocols and monitor the progress of projects such as Site Supervisors and Team Leaders.

Field User

Employees such as Site or Field Personnel who work on-site to manage labour, productivity and quality control.

Adminstrator

Employees who are responsible for the upkeep, configuration, and reliable operation of computer systems, such as Full Systems users.

Client & Stakeholder Management

HardHat allows internal and external teams to streamline contracting and commercial processes, while collaborating on project and operational activities.

Improve day to day revenue operations by giving marketing, business

development, finance and operations access to critical customer sales and support details in one application.

Bring your clients into your business, reduce administration and deliver better outcomes for all parties.

10% - 30%topline revenue improvement
25% - 80%customer data and information accuracy
20% - 80%reduction in revenue reporting time

Data based on survey conducted by MarketTools Inc. Survey sample is 6,200 business executives, project sponsors and system administrators.

Client & stakeholder management with HardHat

Manage critical client & stakeholder communications

Keep clients and stakeholders up to date with the latest business, finance, projects and governance information.

Capture interactions from across your business

Create business insights and build client profiles by capturing all interactions from multiple systems and channels (business applications, emails, events and publications).

Engage multiple stakeholders and community groups

Create online communities and portals to collaborate with your stakeholders on important corporate and community initiatives.

Capture and track all client transactions across your business

Give every user the ability to manage, report and forecast client revenue across all service and product lines within your business.

Estimate key client bids or RFIs and manage delivery and resourcing pipelines

Reduce administration, centralize your project pipeline and improve decision making around project bids and RFI profitability.

Manage company revenues, assets and operations across all client type

Improve overall revenue operations and manage total client value across changing priorities, service lines and projects.

Detailed reports on clients, projects and revenue information

Provide key stakeholders/clients access to all critical project information in easy-to-read reports.

Business-centric and collaborative dashboards

Collaborate across your operations including internal and external partners by providing visibility of safety, production information, tasks and activities.

Import data from multiple sources for better reporting and analysis

Combine multiple reports into a business dashboard that highlights only the information that is critical for decision-making.

Single view of projects and operations

Manage and share project and operations information in a secure environment with key business owners.

Manage day-to-day site and project operations

Allow site/project management to schedule and manage employees’ daily activities to improve productivity and outcomes.

Automate common processes and improve productivity

Embed common workflow and processes to allow for easy automation and standardization of common, everyday tasks and activities.

Tailor-made for every team member

Corporate User

Employees such as Business, Corporate Development, Marketing and Finance who need to manage revenue operations and relationships and communications with internal and external clients and stakeholders.

Supervisor

Employees such as Project, contract and commercial managers who are involved with revenue management and day-to-day vendor and contractor management activities.

Operations

Employees involved in day-to-day operational and site based activities who need to report and collaborate on daily tasks with contractors, clients and stakeholders.

Adminstrator

Employees who are responsible for the upkeep, configuration, and reliable operation of computer.

Project Collaboration

HardHat centralizes project collaboration, making it easy to ensure projects stay on track and within cost. This streamlined access to project information means it’s easier to integrate to business, productivity and IT applications such as ERP, Project Management Tools and Excel.

Managers will be able to handle different tasks and activities across multiple projects simultaneously, and you can use analytics and reporting to learn from past projects and operations to develop benchmarks and KPIs.

50% - 80%reduction in reporting timeframes
40% - 75%finding information more quickly
25% - 50%cost redecrease in meetings and administrative tasks

Data based on survey conducted by MarketTools Inc. Survey sample is 6,200 business executives, project sponsors and system administrators.

Enhancing Project Collaboration with HardHat

Capture site activities

Reduce administration and rework by capturing real-time activities and shifts, as well as minimize project and information cycle times to allow for better decision making.

Manage "on-the-go meetings"

Schedule meetings to enhance communications and reduce downtime while improving visibility of key meetings across all sites and projects.

Manage workforce tasks and activities

Improve productivity and deliverables with flexible work allocation, and adapt to changing needs and priorities across multiple projects.

Create and update project milestones

Manage projects and project stages, and integrate to other project management systems to stay on track.

Capture updates and information

Update all related project information into one system by importing from existing systems, or by direct updates into the app.

Measure and track project status

Analyze project stages and identify issues early to reduce impact on project milestones and stage success.

Create and manage tasks

Plan and schedule project tasks down to the associated individual or group activities required.

Manage day-to-day activities

Allow site/project management to manage employees’ daily activities to improve productivity and outcomes.

Automate common tasks

Embed common workflow and processes to allow for easy automation and standardization of common, everyday tasks and activities.

Create detailed reports on project information

Provide key stakeholders/clients access to all critical project information in easy-to-read reports.

Create business dashboards

Combine multiple reports into a business dashboard that highlights only the information that is critical for decision making.

Import data from multiple sources for reporting

Using the HardHat open integration framework, easily access other information systems to provide an organizational view of the business.

Collaborate in real-time using Chatter

Instantly share project information in a secure environment and reduce duplication of reporting and data rework.

Create collaboration groups

Share critical information in secure private collaboration groups within the organization or externally with project partners.

Share project status and updates

Provide visibility of safety, information, tasks and activities with all project participants including internal and external partners.

Tailor-made for every team member

Corporate User

Employees such as PMO or Project Controllers who create and maintain a project's budget and schedule, analyze progress and standardize processes.

Site Manager

Employees who are involved in the day-to-day running of a project, such as Project or Site Managers.

Field User

Employees such as Project Resource Personnel who work on-site to allocate resources and adjust goals or requirements.

Adminstrator

Employees who are responsible for the upkeep, configuration, and reliable operation of computer systems, such as Full Systems users.

Health & Safety

HardHat offers mobile incident data capture, categorization and prioritization to ensure your employees stay safe. You also enjoy real-time health & safety incident reporting and management, and can align risks and incident management with a mobile safety application in everyone’s hands.

This simplifies governance – allowing you to analyze health & safety data to improve compliance and reporting.

30% - 50%Improvement in access to incident data
35% - 50%reduction in incident investigation
time
20% - 76%improvement in compliance reporting

Data based on survey conducted by MarketTools Inc. Survey sample is 6,200 business executives, project sponsors and system administrators.

Improving health & safety with HardHat

Report and manage incidents in real-time

All users can capture incident data, categorize and prioritize response and management.

Manage incidents and inspection

Standardized forms improve accuracy and reduce errors when capturing critical incident information and associated inspections.

Respond, plan and schedule safety inspections anywhere

Enhance visibility and auditability by managing safety activities while improving compliance and governance using automated inspections across local, global or remote sites.

Create, manage and schedule safety meetings

Help embed and prioritize safety meetings into everyone’s schedules without disrupting normal operations.

Simplify governance and reporting

Access all relevant safety data, and reporting on critical safety KPIs. This provides more transparency, and improves the organization’s safety mandate.

Flexible form-based interface

Simplify data capture, reduce errors, improve adoption, lower cost of change and allow for multi-device reuse.

Training and Certification

Manage employees and contractors certification.

Track validity

Keep track of certification and license validity.

Streamline onboarding and inductions

Ensure the right people have the right certifications for the right jobs.

Instant notification and collaboration

Communicate risk, improve visibility and escalate any critical outcomes to all key stakeholders.

Provide Health & Safety KPI dashboards

Provide easy access to real-time reports and dashboards while allowing all users to collaborate and report on safety across the organization.

Create & share safety forms for all users

Easy user experiences allow for accurate information capture.

Tailor-made for every team member

Corporate User

Employees who ensure all the necessary procedures and processes support the delivery of a safe working environment and project, such as Health & Safety Managers.

Site Manager

Employees who are involved in the day-to-day running of a project, such as Site Engineers and Team Leaders.

Field User

Employees who work on-site to plan, organize, coordinate and supervise various projects.

Adminstrator

Employees who oversee technology use in a business or organization, such as Full Systems Managers.

HardHat: A simple,
all-in-one solution

Built on the Salesforce platform, HardHat gives you a single solution where your team can collaborate safer, gain smarter insights and make faster decisions about projects and operations.

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See us on on App Exchange

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100% cloud-based

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Fully mobile

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Purpose-built

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Built on the Salesforce Platform

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Trusted and secure

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Customizable and scalable

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SaaS licensing

Unlock productivity and remove complexities across the enterprise

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HardHat Limited

Privacy (External Policy)

  1. PRIVACY POLICY
    HardHat is committed to protecting your privacy.

    HardHat Limited and its subsidiaries and associated affiliates (“HardHat”) is committed to protecting your privacy. This Privacy Policy applies to only activities directly related to your use of the HardHat platform. Our privacy policy does not apply to any third parties’ websites or services that may be linked to the HardHat website from time to time. Prior to use of any third party service we strongly recommend that you read the third parties’ privacy policies prior to providing any information to such sites. HardHat has no responsibility or liability in connection with any third parties’ websites.

  2. COLLECTION, USE AND TRANSFER OF YOUR INFORMATION
    In order to use the HardHat service or if you request information from HardHat you must supply personal information. We collect information about your interaction with our website and our products including your personal information for all of our business purposes including but not limited to provision of service, improvement of our service and marketing and research.

    You can visit most of the HardHat website without disclosing your personally-identifiable information (‘personal data’). However when you contact us, register for seminars, activities and programs available on our website, or request information or services from us, you may choose to provide us with personal data, such as your contact details. We may also collect other types of personal data indirectly through our customers’ use of our services.

    If you supply us with the personal data of a third person, such as your spouse, colleague, friend or client, we accept that information on condition that you have given that third party all legally required notifications about our collection of the information, and have all rights required from that third party to provide the data to us to use for our business purposes. HardHat may use suppliers to collect, process, store, use, analyse and/or transfer the data on its behalf. In such case, it is HardHat’s practice to require that these suppliers handle the personal data they process or transfer in a manner consistent with HardHat’s policies. By submitting the personal data to us, you acknowledge and agree with your data being processed and/or transferred on HardHat’s behalf by its suppliers.

  3. IF YOU SUBMIT PERSONAL DATA TO HARDHAT
    We may collect, process and/or transfer the specific information you voluntarily provide to us in the contact form you choose to fill in on our website, including the personal data you provide. When using our services, our customers may provide us with the personal data of third persons, and we may also process and/ or transfer that data. As HardHat operates globally, any information (including personal data) supplied directly or indirectly to HardHat may be stored in a country outside of your own, transferred to other HardHat offices (including Australia and the United States of America) and may be accessed by service suppliers to HardHat anywhere. By submitting any personal data on HardHat’s site, you authorise HardHat to use, process and transfer (if necessary across borders) such data, even in and to countries where the level of data protection may not be commensurate with the high standard of protection adopted by certain countries, such as the standard suggested by the EU Data Protection Directive and privacy legislation in Australia. In such countries, HardHat will still handle your personal data in the manner described in this Privacy Policy. HardHat will not sell personal data to third parties.

    We execute agreements with our employees, contractors and service providers to require that all information we supply to them is maintained in accordance with this policy.

  4. IF YOU ARE A CLIENT OR PART OF A CLIENT ORGANISATION, OR ARE A SUBCONTRACTOR
    Personal data you provide to HardHat, including personal data of a third party, such as your spouse, colleague, friend or client may be collected, stored, used and transferred as necessary for HardHat to carry out and improve its business or seek potential business in the future with your company. If you provide us with personal data, whether in the form of an e-mail, business card, orally during business meeting or otherwise, we confirm that we have accepted all third party personal information you submit on condition that you have all rights required and unrestricted permission from the third party to access and to transfer their personal data to us and that you have granted us a permission to collect, store, use and transfer such information with no limitations even in and to countries where the level of data protection may not be commensurate with the high standard of protection adopted by certain countries, such as the standard suggested by the EU Data Protection Directive and Australian Privacy Principles. We confirm that we have accepted all third party personal information you submit on condition that you have all rights required and unrestricted permission from the third party to access and to transfer their personal data to us.

  5. DISCLOSURE REQUIRED BY LAW
    Please be aware that it is possible that personal data you provide to HardHat may be subject to disclosure under the law (e.g. to comply with statutory requirements, or particular court orders or subpoenas) in the countries in which HardHat operates.

  6. CORRECTION, UPDATE AND DELETION OF THE PERSONAL DATA
    HardHat will provide you with a possibility to ensure that the personal data you provided to us is accurate and up to date. You can request correction, update and deletion of your personal information via e-mail sent to privacy@HardHat.global, and we will use reasonable efforts to contact you regarding your request. In case you chose to be on a mailing list for periodic email updates regarding HardHat services and events, you also can use this e- mail address (privacy@HardHat.global) to send us a notification that you no longer want to receive such information. We will honour your choice and refrain from sending you such announcements. You may change your choice at any time. To update or delete your data or correct an inaccuracy, we may ask you to verify your identity and cooperate with us in our effort.

  7. SECURITY OF YOUR PERSONAL INFORMATION
    HardHat uses various organisational and technical measures to protect your privacy and avoid unauthorised use or disclosure of your personal data. However, you should note that no transfer of data over the Internet is completely secure. While we use reasonable efforts to protect your data on our systems, when the data is transferred over the Internet, it may be accessed and used by unauthorised third parties. HardHat has no control over the performance, reliability, availability or security of the Internet and does not warrant that any information transfer via the Internet or any communication through the Internet is secure. HardHat shall not be liable for any disclosure, unauthorised use, loss, damage, expense, harm or inconvenience resulting from the loss, delay, interception, corruption, intervention, misuse or alteration of any personal information due to any reason beyond HardHat’s reasonable control.

  8. COMPLAINTS
    If you are concerned that we have breached a privacy law or code binding on us, please send an email to privacy@HardHat.global. We aim to respond in a reasonable time (normally 30 days). Our Privacy Officer will manage your complaint and will give you additional information about how it will be handled.

  9. COOKIES AND WEBSITE TRACKING
    We use cookies and other tracking devices to gain an insight into the content that our various audiences are interested in. They do not allow us to identify individuals, just IP addresses which do not reflect individual user information. This enables us to adjust our website and content accordingly.

    A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

    We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you visit.

    We use Google Analytics and Trovus Dashboard to analyse the use of our website. Google Analytics and Trovus Dashboard generate statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google and Trovus store this information.

    Most browsers allow you to refuse to accept cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. This will, however, have a negative impact upon the usability of many websites.

  10. UPDATES TO THIS POLICY
    We reserve the rights to update this Privacy Policy at any time. It was last updated on 24 November, 2020

HardHat Security Commitment

HardHat takes the privacy and security of our clients’ business data very seriously.

We use and follow industry best practices, including:

  • Security controls based on the ISO 27001 Information Security ManagementStandard;
  • Globally recognised ISO 9001 Quality Management System Standard
  • Use of a secured encrypted channel, for all communication, ensuring that thetransmission of data between the computer/browser and the HardHat product is not compromised;
  • Compliance with the Australian and New Zealand privacy laws, including theAustralian Privacy Principles. For more details, please visit HardHat Limited Privacy Policy

HardHat Security Commitment

The HardHat application is natively developed and deployed on the Salesforce platform.

Being a 100% native application, HardHat inherits all of salesforce platform features, credentials, certifications and capabilities.

A full list of these capabilities can be found at the Salesforce Trust site.

There are three sections to this site which cover:

  • Security
  • Compliance
  • System Status

HardHat and Salesforce are committed to maintaining a robust, comprehensive and transparent global privacy and security program. HardHat and Salesforce builds security into everything we do so businesses can focus on growing and innovating. Together, with our customers, HardHat and Salesforce treats security as a team sport – investing in the necessary tools, training, and support for everyone.

To report a security vulnerability, or for more information please contact legal@hardhat.com.